1 hour ticket response
Sivart Internet Services’s team of techs is focused on delivering prompt answers to all your inquiries. We’ll examine your client support ticket as soon as it is submitted and will respond back to you with a solution to the problem within maximum 1 hour after the client support ticket submission. In fact, our average client support ticket response time is twenty minutes.
A Premium–Quality Customer Service
Our customer service staff members possess big experience in the Linux shared web hosting packages realm and are knowledgeable enough to provide a swift solution to your problem. If, however, the case at hand is not within the competency of a support technician, the helpdesk ticket will be sent to a programmer or system administrator for additional assistance.
An Easy–to–Navigate Help Section
Integrated into the Web Site Control Panel is an easy–to–browse Help Center, which features various information sources. You can search through a regularly updated knowledgebase offering web hosting account administration articles and web site administration articles, check the step–by–step video tutorials or have a look at our F.A.Q. section.