Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance team is trained to quickly attend to all of our Linux shared web hosting packages clients’ problems and advice requests. Through our ticket system, it will be easy to fill in your inquiry and a support team representative will, no doubt return to you in only max sixty minutes. In fact, practice has confirmed that the standard reply time is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time required. Our staff of professionals will undoubtedly be online for you 24x7x365 to answer to all of your queries and to correct any trouble you will likely have. You will be able to open a help support ticket from your Web Site Control Panel or drop a message at any time. In addition, on working days, you can ring us or work with the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want help while working within the Control Panel, it is possible to always just click the Help key and locate your concern in the group of articles or blog posts that will appear. We have also turned a number of the articles and reviews into video clips. The catalogue of training videos will show up if you click the Videos press button available on the top right.