Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Web Site Control Panel you will find a comprehensive Help Center section featuring a multitude of educational articles and commonly asked questions. They are answered by our support team of practiced technicians. Simply fill in your question and our clever software will give you the most suitable answer.

  • Top quality support service
  • Tutorial Video Clips

  • If you want to watch how an action is performed or how an issue is fixed, rather than just reading about it, check out our compilation of educational video tutorials. They cover various topics and will help you quickly learn how to work with the Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7 client care service and include a 60–minute response guarantee. Our capable techs will be available night and day and will resolve any problem that you might possibly run into within maximum sixty minutes after the ticket submission. In most instances, an answer will be provided to you within 20 minutes.