The management of all hosting-related details is done via a software tool referred to as ‘Control Panel’. There are several types that provide more or less functions, but generally speaking, they all allow you to handle website files, to set up e-mail addresses and databases, to check out account usage statistics or how much traffic your site visitors have generated. You can execute these actions through buttons and menus, and you will feel as if you’re managing your own PC. The billing part is usually managed from a different system, which could include domain name registrations as well - if the company offers this type of services. Occasionally, trouble tickets can be opened throughthe same system, while in others, this can be executed via a different support interface, so you might end up working with three user interfaces with a single web hosting account.